Production Manager - Fly Systems

Summary

Production Manager - Fly Systems Job Posting

The role of the Production Manager - Fly Systems includes two primary areas of responsibility. The first area includes maintenance of all fly and rigging systems, and relevant equipment throughout the Performing Arts Center (ACPA). The second area is maintaining an onstage presence during the load-in and load-out of assigned events while working in coordination with clients, technical directors, and crew members to promote safety and ensure adherence to ACPA policies, procedures, and code of conduct. This position also assists users of the building as needed with operation, knowledge, and safety of ACPA production systems and equipment.

To thrive in this position, our ideal candidate should enjoy helping provide clients and patrons with extraordinary live event experiences, have a clear understanding of technical theater equipment, systems, and processes, possess and practice excellent work habits, customer service, communication, and organizational skills, with a commitment to safety and the confidence to enforce compliance.

Job Duties

Off Event

• Test, operate, maintain, repair, and optimize the fly and rigging systems throughout ACPA.

• Continuously assess and recommend equipment and systems for future use.

On Event

• Act as an ACPA safety ambassador by watching for, and calling out, unsafe situations and providing safe alternatives. ACPA is committed to a safe environment for everyone as safety is paramount.

• Verify the event space’s technical production systems are operational and available.

• Assist event Technical Directors, Stage Managers, and crews in accessing or using ACPA systems and production equipment.

• Observe and evaluate stagehands for potential check off opportunities for advancement of department qualifications.

• Provide training opportunities for local crews on ACPA production systems and equipment.

• Ensure the event space is properly restored providing an exceptional experience for upcoming user(s).

Other Duties

• Maintain a professional work environment.

• Clean, paint, and organize all production spaces.

• Work as in-house crew on event as needed.

• Other Duties as assigned within the scope of work and abilities.

Education and Experience

• High School Diploma is required.

• Working knowledge of Microsoft Office Suite is required.

• Two years of technical live event experience is required.

• Experience with technical theatrical systems is strongly preferred.

Knowledge

Safety Protocol: Ability to identify and correct safety infractions at moment’s notice.

Customer Service - Knowledge of principles and processes for providing stellar customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction – both internal and external.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Basic Skills

• Critical Thinking and Complex Problem-Solving Skills - Using logic and reasoning to identify complex problems and the strengths and weaknesses of solutions, conclusions, or approaches to those problems. Being open to alternative ideas no matter from where or who they come from. Willingness to continually assess and recommend equipment and systems for future use.

• Learning and Mentoring Strategies- Consistently seeking knowledge and increasing one’s own skills and experience, while selecting and using training/instructional methods and procedures appropriate for the situation when learning or being called upon to teach others.

• Communication - Executing excellent written and oral communication, appropriate for any given audience, including consistent communication on work progress and team projects with regular updates to staff and stakeholders on content being distributed to public, and providing information for multiple ambassadors/partners working to advocate for ACPA and its programs and needs.

• Social Skills - Commitment to professionalism and adjusting approach in relation to others’ values or ‘why’ in the effort to better meet their needs and understand their behaviors when communicating or working together.

• Professionalism – Maintain a professional work environment with an energetic, kind, efficient, communicative, and resourceful approach to work.

Technical Skills

• Theatre Systems: Working knowledge of automation, fly, and rigging systems, including how to operate, maintain, and repair them.

• Theatre Equipment: Working knowledge of automation, fly, and rigging equipment, including how to operate, maintain, and repair them.

Work Context

Safety First – ACPA is committed to safety. As the venue, we strive to always provide a safe environment for everyone by ad hearing to, and enforcing, strict safety protocols.

Role Relationships – This position reports to the Director of Production while working closely with Production (Event) Managers on events. They observe and support as needed all client technical representatives and crew while they work within ACPA. This position may be called upon to work as in-house crew on an event.

Work Setting – Active Multi-venue facility consisting of three fly-house theaters and one black box hall. There are catwalks, grids, trap rooms, pits, storage areas, and an active dock. Office space is shared with the production team. Must be able to and, sit, walk, and use stairs. Must be able to lift and/or move 100lbs, and regularly carry up to 50lbs. Will occasionally act as an ACPA representative at scheduled events inside and outside of the facility. Reasonable accommodation will be explored to enable persons with disabilities to perform essential functions of the job.

Environmental Conditions – Production spaces can include exposure to heights greater than 100 ft, noise levels comparable with a concert environment, and maintenance and cleaning chemicals such as solvents and paint.

Work Attire – Casual to Business Casual, appropriate to the work situation.

Tools and Technology

Tools

• All tools required for the maintenance and repair of ACPA production gear and systems are provided.

• Company Provided Desktop/Laptop computers with Microsoft Office Suite.

• Company provided iPad as needed.

• Vectorworks (3D CAD software)

Cloud-based data access and sharing software.

• Microsoft Teams

• Dropbox

• Google Drive

• Microsoft SharePoint

Electronic mail software

• Microsoft Exchange

• Microsoft Outlook

Office suite software

• Microsoft Suite (word, excel, outlook, teams, etc.)

Operating system software

• Microsoft Windows and Apple IOS