Visual Assistance Request
Request a theatre tour, Braille or large print program*, or learn more about our emergency evacuation process before coming to the PAC. Submit your request through the ASP form and a member of our team will be in touch.
*Please request at least 3 weeks in advance
Assistive Listening Devices
Assistive Listening Devices are available for performances at the House Manager’s podium on Orchestra level of the lobby prior to and during performances. Sound from the stage is broadcast directly to you by our in-house listening system. (Learn more about our devices: Listen Technologies LR-52000-072.) This service is provided free of charge. A piece of identification will be held at the House Manager’s podium while you’re using the device.
ASL interpretation is available at select shows for patrons who are Deaf or Hard of Hearing. ASL-interpreted performances are indicated by the ASL icon. In some cases, interpretation is possible by request for select performances, if made at least three (3) weeks prior to the performance. If a request is received before the deadline, an ASL interpreter will be arranged and interpreter view seats will be made available. See our seating charts for more information about interpreter view seats.
The PAC has elevators to all levels of all theatres. Each theatre has its own elevator, which is clearly marked at street level.
Courtesy non-motorized wheelchairs may be borrowed while on-site, provided by the generosity of the Carolyn Ramey Memorial Fund. Please inquire at the box office or with any volunteer usher. To arrange in advance, submit a request through our ASP form or call 907-263-2920.
Scooters are allowed in designated seating areas. See our seating chart to view seats that are accessible with scooters.
To ensure that emergency egress remains unimpeded, scooters are not allowed to rest in the aisles of the theatre. Anyone transferring to a theatre seat is encouraged to transfer to a wheelchair in the lobby before entering the theatre.
In the event of an emergency evacuation, a volunteer usher or other staff person will be available to assist you in exiting the theatre safely, as needed, including bringing any mobility devices you use to your seat. If the emergency evacuation route cannot be taken due to mobility concerns, an usher will escort you to the nearest elevator location to wait for emergency personnel.
If you use a wheelchair or scooter and transfer to a permanent seat, your device will be moved by a volunteer usher to a lobby space as close as possible, out of the way of emergency evacuation routes. If items such as crutches, folding walkers, or canes can fit safely in an area close by, then they will be stowed nearby. Otherwise, these items will be moved by a volunteer usher to a lobby space as close as possible, out of the way of emergency evacuation routes.
Our staff is here to help.
Submit your questions or concerns regarding assistance at an event here or contact us at 907-263-2900.