Security Associate

Summary

The Security Associate performs duties that ensure the safety and security of the PAC, its staff, patrons, and presenters. Welcomes and greets staff, crews, artists and visitors. Monitors alarm, surveillance, and HVAC systems. Makes physical check of building interior and exterior. Oversees security of dock areas. Responds to incidents such as disturbances, medical emergencies, and unauthorized entry. Maintains logs and activity records.

Responsibilities & Duties

1. Monitoring

• Makes regular physical checks via rounds of building interior and exterior for security and safety hazards; example: unlocked doors, ice, obstructions; reports conditions to management.

• Oversees security room; monitors surveillance, alarms, and HVAC systems. Maintains daily logs. Alerts appropriate staff persons and agencies in the event of emergencies. Provides reports to management.

• Responds to disturbances, unauthorized entries and medical emergencies. Assists fire, medics and other agencies to gain immediate entry. May perform CPR and provide first aid.

• Locks/unlocks building doors; secures facility after hours.

• Turns on/off stage fans, light boards, building/office lights, etc. as assigned.

2. Facilitating Access

• Confirms and processes approval for all personnel backstage access.

• Issues keys and distributes to event personnel.

• Issues equipment to temporary security staff and assigns duties.

• Checks parking area for unauthorized vehicles.

3. Greeting and Routing

• Welcomes and assists visitors; provides information; directs to appropriate departments.

• Receives deliveries of supplies and equipment; refers to departments.

• Supports routing of incoming messages from media, presenters, and family members to appropriate departments of individuals; provides support for incoming phone calls as requested/assigned.

4. Perform other assigned duties

Requirements

• Must be 21 years of age or older

• High School graduation or GED required

• Minimum of one year security training or equivalent experience two years experience preferred.

• Ability to read, write and speak basic English.

• Ability to use PC, comfortable with computers and technology

• Maintain current first aid and CPR certification.

• Ability to work independently.

• Ability to respond to incidents and alarms in a prompt, disciplined manner.

• Ability to deal tactfully with persons whose actions affect security.

Physical Demands of Position

• Stand, sit, and walk.

• Stoop, kneel, crouch and climb.

• Lift or move 50 lbs; occasionally move 100 lbs.

• Ability to deal with irrational behavior of individuals, illness and injury

Reasonable accommodation will be explored to enable persons with disabilities to perform essential functions of the job.

Work Environment

• Working conditions may vary from dock area to lobby to building exterior. Exposure to possible violent individuals.

Appearance and Dress

• As determined by management. Appropriate attire to the work environment.